Managed AI Process Automation

Reliable AI agents that automate
the work your team shouldn't be doing.

ThunderStaff designs and operates AI agent harnesses that take over your most repetitive processes — across email, PDFs, ERP systems, vendor portals, and shared drives. Transparent pricing. We co-manage it for you.

From $3K · $500/mo
Build a process · run it
25–45%
IT cost reduction (co-managed)
Days
From capture to live deployment
How It Works

From process capture to live deployment — in days, not months.

Three steps. We do most of the work. You stay in control.

01

Capture & map your process

Record a short screen-share of the work, or schedule a 30-minute mapping session. We document every system, decision point, and edge case — and turn it into a runbook your team can review.

02

Skill engineering & harness design

Our engineers build custom tools and configure an AI agent harness (Openclaw / Hermes) that orchestrates the work reliably. The harness manages tool calls, memory, control flow, and safety guardrails — translating probabilistic AI into deterministic action.

03

Deploy & monitor with Mission Control

We deploy on your hardware or in the cloud, then co-manage it 24/7. The Mission Control Backplane gives your team real-time dashboards, approval gates, and direct access to our engineers.

Features & Capabilities

Everything you need to put AI to work — reliably.

Five pillars under the hood. Every ThunderStaff deployment ships with all of them.

01 · Integration

Multi-system integration

Email inboxes, PDFs (with OCR), Google Drive and SharePoint, ERP and line-of-business apps (Sage 50, custom systems), vendor web portals, fat and thin clients. If your team uses it, we can read it, parse it, and act on it.

Email & inboxes
PDFs & OCR
Drive · SharePoint
Vendor portals
ERP & LOB apps
Local network drives

No migration required. The harness reads your existing systems through the same interfaces your team already uses — whether that's an API, a desktop app, or a web portal.

invoice-processing.md

Yes

No

Receive Invoice Email

Parse PDF + OCR

Vendor Known?

Auto-Match PO

Flag for Review

Approve & Pay

Sample output: an invoice processing pipeline broken down by our process builder. Every task classified, every decision point mapped, every edge case documented before a single line of agent code is written.

02 · The Harness

Agent harness technology — where models meet reality

An agent harness is the operational layer between an AI model and the real world. It manages context, tool calls, memory, and safety so an AI can run reliably without supervision. We use industry-leading harnesses (Openclaw, Hermes) and tune them per workflow — translating probabilistic model outputs into deterministic actions your business can depend on.

Context & memory

Stateful execution across long-running tasks.

Tool orchestration

Deterministic tool calls, retries, fallbacks.

Safety guardrails

Approval gates, cost caps, action limits.

Observability

Every step logged, every decision auditable.

Deployment Options
On-premise
Your hardware · air-gap supported
Your cloud tenant
AWS · GCP · Azure
ThunderStaff Cloud
Fully managed for you
LLM provider · your choice
OpenAIAnthropicSelf-hosted (Ollama)
03 · Security & Compliance

Compliance-ready, wherever it needs to live.

Run the harness on your hardware, in your cloud, or in ours. Whichever model you pick, we harden it the same way — and we're explicit about which data goes where.

Role-based access control
Full audit logs
Encrypted in transit & at rest
Encrypted secrets management
Air-gapped deployment supported
04 · Co-Management

Co-managed deployments — built for IT teams and MSPs

The harness runs alongside your team — not instead of them. Internal IT keeps governance. MSP partners co-deliver. We handle the AI engineering, monitoring, and updates so the people you already trust stay in control of the systems they already own.

25–45%
IT cost reduction

Industry benchmark for organizations adopting co-managed automation alongside existing IT.

45–65%
Operational efficiency gain

Co-managed services consistently report this lift on repetitive-process throughput.

Internal IT keeps governance
MSP partners co-deliver
Compliance-ready boundaries
05 · Mission Control

Mission Control Backplane — full visibility, when you want it

Real-time dashboards, job queues, structured logs, approval workflows. Your team supervises automations, signs off on edge cases, and collaborates with our engineers directly inside the tool. No black boxes.

Live dashboards

Throughput, success rate, time saved — per process.

Approval gates

Sign off on edge cases without leaving Slack or email.

Structured logs

Every step, every tool call, every decision — auditable.

mission-control · live
12
Active processes
1,847
Tasks today
99.4%
Success rate
Invoice Processing
running
98.2%
Vendor Portal Sync
running
100%
PDF Extract → ERP
approval
Email Triage
running
99.7%

Illustrative — a representative slice of the live backplane.

Pricing

Transparent pricing. One process at a time.

Two simple components: a one-time build fee and a monthly maintenance fee. No per-seat licenses. No surprise consulting charges.

7-Day Guarantee on Every Engagement
If your automation doesn't work as specified within 7 days of delivery, we fix it or refund you. No questions asked.
Process Build · One-time
Starting at$3,000
Mapping, engineering, harness setup, testing, and handoff.
Process mapping session (with your team)
Skill engineering & custom tool development
Agent harness configuration (Openclaw / Hermes)
Integration testing on real systems
Runbook documentation & handoff
7-day post-launch warranty
MANAGED · 24/7
Maintenance & Hosting · Monthly
Starting at$500/mo
We monitor, optimize, and fix it 24/7. Cancel anytime.
24/7 automated monitoring
Performance optimization
Model & dependency updates
Error triage & remediation
Mission Control Backplane access
Monthly review with your team
Dedicated Slack/email support

Final price depends on process complexity and number of integrations. Multi-process discounts and on-premise hardware bundles available — talk to us.

vs. Traditional RPA

How we compare to enterprise RPA platforms

UiPath unattendedMicrosoft RPAThunderStaff
Annual cost~$8,000/yr~$6,000/yr
From $6,000/yr + from $3k one-time
Process design feeSeparateSeparate
Included
Custom integrationsPer-projectPer-project
Included
Managed monitoringAdd-onAdd-on
Included
Bot-failure remediationYour problemYour problem
Our problem

UiPath and Microsoft RPA pricing reflects published list prices for unattended bots / enterprise tier as of 2025. Real-world costs typically run higher once integration and consulting fees are added.

Why ThunderStaff

Built for businesses that need real reliability, not AI hype.

Four reasons SMBs, internal IT teams, and MSP partners pick us over off-the-shelf RPA and DIY AI experiments.

Harness expertise, not AI hype

Industry research is converging on this: harnesses, not models, are the primary determinant of reliability and ROI in production AI. We've built our practice around it.

Proven methodology

Most RPA projects fail on design, not technology. Our structured pipeline — capture, skill engineering, harness deployment — reduces project risk before a single line of code ships.

Co-managed and secure

Designed for businesses with existing IT teams or MSP partners. Compliance-ready: RBAC, audit logs, encrypted secrets, on-premise option.

Flexible deployment

Cloud-hosted for fast starts. On-premise harnesses for sensitive data. Frontier labour on your hardware, behind your firewall. You pick the model.

Stop paying people to do what an agent can do.

Book a 30-minute Process Mapping Session. We'll walk through one of your processes, sketch the automation, and give you a real estimate. Free. No commitment.

Free analysis. No credit card. Your data never leaves your office.