E-commerce automation, the store, run for you
A managed AI agent that runs your Shopify or WooCommerce back office — processing orders, syncing inventory, updating listings, and handling customer questions — so your store scales without the manual operations grind.
The store that runs on manual work
Behind every online order is a pile of back-office work — processing it, updating inventory across channels, fixing listings, and answering 'where's my order?' Growth just means more of it, until operations becomes the ceiling.
- Orders processed and routed to fulfillment by hand.
- Inventory out of sync across channels, causing oversells.
- Listings and pricing updated manually, store by store.
- The same customer questions about orders and shipping, all day.
As a Owner / Founder, I need to scale the store without the operations grind growing too.
As a Operations Manager, I need to keep inventory and listings in sync across channels.
As a Support / CX Leader, I need to answer order and shipping questions automatically.
What the agent does
We map your store's back-office workflows, then build an agent that runs orders, inventory, listings, and support — co-managed so operations scale with sales.
- 01
Process orders
The agent handles incoming orders, routes them to fulfillment, and keeps statuses updated.
- 02
Sync inventory
Stock levels stay accurate across channels so you stop overselling.
- 03
Manage listings
Products, pricing, and content are updated consistently across your stores.
- 04
Answer customers
Order, shipping, and return questions are answered instantly from live data.
- 05
Flag the exceptions
Problem orders, stockouts, and edge cases route to a person with context.
Wires into
- Shopify / WooCommerce
- Inventory & fulfillment
- Your ERP / accounting
- Email · SMS · chat
What it does
- Order processing
- Inventory sync
- Listing & price management
- Customer Q&A
What's included
- Store workflow mapping
- Operations automation build
- Channel & system wiring
- Exception monitoring & break/fix
We built commerce operations automation for a retailer — here's the verified win:
We sell online and in-store and our inventory was always wrong. We would oversell online and have angry customers, or overstock in-store and sit on dead inventory. ThunderStaff built an omnichannel inventory sync that connects our POS, Shopify, and Amazon in real time, auto-adjusts safety stock by season, and generates purchase orders when we hit reorder points. Stockouts dropped 67%. We stopped carrying $40K in dead inventory.
When order processing, inventory, and support are manual, operations cost grows with every sale. An agent breaks that link — letting volume scale while the back-office work stays flat, and oversells and slow replies disappear.
Run the numbers in the ROI calculatorRelated automations
Questions, answered
Which platforms does it work with?
Shopify and WooCommerce are common, plus the inventory, fulfillment, and accounting systems around them — synced so your channels agree.
Can it stop us overselling?
Yes. Keeping inventory in sync across channels in real time is core to the build, so stock levels stay accurate and oversells drop.
Does it handle customer questions?
Yes. It answers order, shipping, and return questions instantly from live data, and routes anything unusual to your team.
How fast can it go live?
Most builds go from process mapping to a live agent in days, starting with a free Process Blueprint.
Grow sales, not back-office work
Start with a free Process Blueprint: we map your store operations and scope an agent to run them — no commitment.