78% fewer disputes; +4.2% project margin
"Change orders were eating us alive. A homeowner would text a change, the PM would scribble it on a notepad, and three weeks later we would be arguing about whether it was included in the original price. ThunderStaff built a change order capture system that pulls requests from text, email, and photos, routes them for approval with budget impact, and updates the master schedule automatically. Disputes dropped 78%. Our average project margin improved 4.2 points because we stopped eating changes we never quoted."
The Problem
A homeowner would text a change, the PM scribbled it on a notepad, and three weeks later everyone argued about whether it was in the original price.
The Solution
ThunderStaff built a change order capture system that pulls requests from text, email, and photos, routes them for approval with budget impact, and updates the master schedule automatically.
Key Results
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Custom Home Builder
Custom Homes & Renovations • Duluth, Minnesota • 6 Project Managers
The Problem
A homeowner would text a change, the PM scribbled it on a notepad, and three weeks later everyone argued about whether it was in the original price.
The Solution
ThunderStaff built a change order capture system that pulls requests from text, email, and photos, routes them for approval with budget impact, and updates the master schedule automatically.
Key Results
“Change orders were eating us alive. A homeowner would text a change, the PM would scribble it on a notepad, and three weeks later we would be arguing about whether it was included in the original price. ThunderStaff built a change order capture system that pulls requests from text, email, and photos, routes them for approval with budget impact, and updates the master schedule automatically. Disputes dropped 78%. Our average project margin improved 4.2 points because we stopped eating changes we never quoted.”
We map your most painful process end-to-end and show you exactly where the waste is — and what the ROI looks like.