47% fewer admin hours; ROI in 6 weeks
We were losing 3–4 hours every morning just dispatching emergency calls and figuring out which truck had the right parts. ThunderStaff mapped our entire workflow in two days and built an AI dispatch system that routes calls by urgency, tech location, and truck inventory. Now our dispatcher handles 40% more calls without working overtime, and our first-time fix rate jumped from 62% to 89%. We paid for the whole system in six weeks.
The Problem
Losing 3–4 hours every morning just dispatching emergency calls and figuring out which truck had the right parts.
The Solution
ThunderStaff mapped the entire workflow in two days and built an AI dispatch system that routes calls by urgency, tech location, and truck inventory.
Key Results
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Heating & Cooling Company
HVAC Service & Installation • Illustrative U.S. scenario • 12 Technicians
Note: Scenarios and ROI models presented below represent illustrative customer implementations based on standard industry workflows and benchmarked labor rates.
The Problem
Losing 3–4 hours every morning just dispatching emergency calls and figuring out which truck had the right parts.
The Solution
ThunderStaff mapped the entire workflow in two days and built an AI dispatch system that routes calls by urgency, tech location, and truck inventory.
Key Results
We were losing 3–4 hours every morning just dispatching emergency calls and figuring out which truck had the right parts. ThunderStaff mapped our entire workflow in two days and built an AI dispatch system that routes calls by urgency, tech location, and truck inventory. Now our dispatcher handles 40% more calls without working overtime, and our first-time fix rate jumped from 62% to 89%. We paid for the whole system in six weeks.
We map your most painful process end-to-end and show you exactly where the waste is — and what the ROI looks like.