99.6% pick accuracy; 82% fewer chargebacks
Our pick accuracy was 94%, which sounds good until you realize that a 6% error rate meant 50+ wrong shipments per week and angry customers calling. ThunderStaff built a pick-and-pack validation system that sequences picks by zone, validates SKU and lot by barcode scan, and flags mis-picks before they ship. Accuracy went to 99.6%. Chargebacks dropped 82%. Our warehouse manager said it was the first time in 12 years he did not dread Monday morning.
The Problem
94% pick accuracy meant a 6% error rate — 50+ wrong shipments per week and angry customers calling.
The Solution
ThunderStaff built a pick-and-pack validation system that sequences picks by zone, validates SKU and lot by barcode scan, and flags mis-picks before they ship.
Key Results
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Industrial Distribution Company
Industrial & Agricultural Distribution • Illustrative U.S. scenario • 22 Warehouse Staff
Note: Scenarios and ROI models presented below represent illustrative customer implementations based on standard industry workflows and benchmarked labor rates.
The Problem
94% pick accuracy meant a 6% error rate — 50+ wrong shipments per week and angry customers calling.
The Solution
ThunderStaff built a pick-and-pack validation system that sequences picks by zone, validates SKU and lot by barcode scan, and flags mis-picks before they ship.
Key Results
Our pick accuracy was 94%, which sounds good until you realize that a 6% error rate meant 50+ wrong shipments per week and angry customers calling. ThunderStaff built a pick-and-pack validation system that sequences picks by zone, validates SKU and lot by barcode scan, and flags mis-picks before they ship. Accuracy went to 99.6%. Chargebacks dropped 82%. Our warehouse manager said it was the first time in 12 years he did not dread Monday morning.
We map your most painful process end-to-end and show you exactly where the waste is — and what the ROI looks like.